As Premier’s management reflects back on the last year, positive upgrades in operational efficiencies, market expansion, and management enhancement highlighted a year of growth and promise. 2016 proved to be a year of revitalization, and bodes well for the short- and long-term evolution of the Company.
Every business experiences dynamic challenge and change in a year’s time. The past year, for Premier, three areas of emphasis addressed a highly competitive business environment that has always demanded fresher ideas, and up-to-the minute responsiveness. Streamlined operations, visionary thinking, and top-notch customer service were prioritized from day one… and we saw measurable upgrades in every phase.
Actually, across-the-board internal efficiencies were instituted throughout every Premier production facility in 2015. Further implemented, and accelerated in 2016, these initiatives focused on three critical aspects of production effectiveness, including quality assurance guidelines, workplace efficiency upgrades, and technology enhancements.
Our progressive QA system has become ingrained in Premier’s daily work environment— emphasizing four simple steps— planning, measurement, problem solving, and continuous improvement… targeting the ultimate goal of “zero defects”. Premier’s newly instituted 5s Program provides guidelines for the entire workforce in terms of streamlining manufacturing protocols. SORT, SET IN ORDER, SHINE, STANDARDIZE, and SUSTAIN are the directives that are currently driving one of the most quality enhanced, and cost-efficient operations in the business. Concurrent with our “lean manufacturing” program, Premier is supporting a company-wide green initiative geared at curbing needless raw material waste, irresponsible energy consumption, and the use of materials, and additives, that contribute to our carbon footprint.
2016 also produced major physical upgrades in Premier’s working spaces. Last winter the company’s milling operation underwent a dramatic overhaul— upgrading, and adding, space, advanced equipment, and skilled personnel. In the Spring, Premier announced a major expansion effort in our Richmond operation, including production facility revitalization, technology and equipment upgrades, and the addition of 500,000 square feet of manufacturing and warehouse space. Simultaneously, our corporate headquarters realized an addition of 4,500 square feet of modernized office space— currently housing enhanced engineering, design, product R&D, and manufacturing facilities. Throughout the company, greater efficiency, and streamlined working environments are contributing to an exceptional corporate culture, and setting a new standard in customer service.
Premier has never been a company that has rested on its laurels. Progress demands new thinking, new perspective, and the replenishment of talent and technology. We’ve welcomed some of the best and brightest to our organization this year. Jay Riverman recently set up operations in our Oregon office as VP of West Coast Operations. A recent transplant from Nike, Jay brings a unique perspective to coordinating team-managed aspects of design, development, installation, and maintenance in the department, sporting good and specialty, store space. In October, Tim Manwaring also joined the firm— bringing his unique IT skills, and strategic acumen, into the Premier portfolio of talent. Tim will be overseeing, managing, and initiating technology programs, throughout the organization, from his operations center in Richmond.
“2016 has been a busy, productive, and profitable year for our corporate family”, stated Premier’s president Nelson Goodman. “From the outset, our resolution was to expand our services through physical growth, technological advancement, operational efficiency, new talent acquisition and improved customer relations. I’d say we’ve achieved, and surpassed, our goals and expectations— effectively positioning Premier as a major force in the fixture business for years to come.”
It’s no wonder that Premier has fond recollections of 2016 and quite frankly, it’s those of you who are reading this we have to thank!